Privacy policy
Last Updated: October 3, 2025
At Media Arts & Graphics Inc., we value the trust you place in us and are committed to safeguarding your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with us through our website, retail locations, phone, email, SMS, and other channels.
Contact Information
For any privacy-related questions or requests, please contact us:
Media Arts & Graphics Inc.
2725 Rena Rd.
Mississauga, ON L4T 3K1
Email: info@magprint.ca
Phone: (905) 256-2169
Toll-Free: 1-888-558-4035
For any privacy-related questions or requests, please contact us:
Media Arts & Graphics Inc.
2725 Rena Rd.
Mississauga, ON L4T 3K1
Email: info@magprint.ca
Phone: (905) 256-2169
Toll-Free: 1-888-558-4035
1. Information We Collect
We may collect personal information in the course of conducting business and providing our custom printing services. This includes:
We may collect personal information in the course of conducting business and providing our custom printing services. This includes:
Personal Identifiers:
- Full name
- Mailing address
- Email address
- Phone number
- Payment information (e.g., credit card)
Commercial Information:
- Purchase history
- Return or exchange details
- Order preferences
- Customer service inquiries
Digital Information:
- IP address
- Browser/device information
- Clickstream behavior on our website
- Cookies and pixel tags usage
Ways We Collect Information:
- When you place an order online or in-store
- When you subscribe to emails or SMS updates
- When you request a catalog or quote
- Through contests, surveys, or promotions
- When referred via marketing campaigns
- When you interact with our website or customer service
2. How We Use Your Information
We use the information we collect to:
We use the information we collect to:
- Process and fulfill your orders
- Communicate order status and updates
- Send marketing communications (email, SMS, catalogs)
- Personalize your shopping experience
- Improve our product offerings and customer service
- Comply with legal and regulatory requirements
- Prevent fraud and ensure transaction security
3. Information Sharing & Third Parties
We do not sell your personal data. However, we may share your information with third parties under the following circumstances:
Service Providers:
We contract with trusted vendors for services such as:
We do not sell your personal data. However, we may share your information with third parties under the following circumstances:
Service Providers:
We contract with trusted vendors for services such as:
- Payment processing
- Shipping and logistics
- Email/SMS distribution
- Marketing campaign management
- Analytics and website hosting
These partners are required to protect your data and cannot use it for their own marketing.
Marketing Partnerships:
We may share your name and mailing address only with select retailers we believe offer products or services of interest to you. If you wish to opt out, please contact us (see "Your Choices" below).
Legal Requirements:
We may disclose personal data if required by law, court order, or to comply with legal processes. This includes cooperating with law enforcement or preventing fraud.
4. Your Choices
You have control over how we use and share your data.
To Opt-Out Of:
You have control over how we use and share your data.
To Opt-Out Of:
- Marketing Emails: Click the “Unsubscribe” link at the bottom of any promotional email or contact us directly.
- SMS Messaging: Follow opt-out instructions in any SMS or contact us.
- Mailing List Sharing: Contact us to opt-out of sharing your address with third-party retailers.
Please allow 2–4 weeks for your request to take effect, due to pre-scheduled communications.
5. Cookies and Tracking Technologies
We use cookies, pixel tags, and other tracking technologies to:
We use cookies, pixel tags, and other tracking technologies to:
- Recognize you when you return to our site
- Store items in your shopping cart
- Customize your browsing experience
- Measure website performance and marketing effectiveness
You can control cookies through your browser settings. Disabling cookies may limit site functionality.
6. Security of Your Information
We implement industry-standard safeguards to protect your data:
We implement industry-standard safeguards to protect your data:
- SSL encryption for online transactions
- Access controls and authentication for internal systems
- Minimal data sharing with external vendors
- Regular reviews of our data handling practices
While we do our best to protect your data, no method of transmission over the Internet is 100% secure.
7. Accessing or Updating Your Information
To update or correct your personal information, please contact:
To update or correct your personal information, please contact:
Media Arts & Graphics Inc.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.
9. Your California Privacy Rights
If you are a California resident, under the California Consumer Privacy Act (CCPA), you have the right to:
If you are a California resident, under the California Consumer Privacy Act (CCPA), you have the right to:
- Know what personal information we collect and how we use it
- Request access to the data we hold about you
- Request deletion of your personal data
- Opt-out of the sale of your personal information
- Not be discriminated against for exercising your rights
To make a request, email us at info@magprint.ca with "California Privacy Rights" in the subject line.
You may make these requests twice in a 12-month period. We will verify your identity before fulfilling requests.
10. Your Nevada Privacy Rights
Nevada residents may request that we do not sell their personal information. To make a request under Nevada Revised Statutes Chapter 603A, please email us at info@magprint.ca with “Nevada Privacy Request” in the subject line.
Nevada residents may request that we do not sell their personal information. To make a request under Nevada Revised Statutes Chapter 603A, please email us at info@magprint.ca with “Nevada Privacy Request” in the subject line.
11. GDPR Compliance (for EU/EEA Residents)
If you are located in the European Union or EEA, under the General Data Protection Regulation (GDPR), you have the right to:
If you are located in the European Union or EEA, under the General Data Protection Regulation (GDPR), you have the right to:
- Access and correct your personal information
- Withdraw consent to marketing at any time
- Request erasure (right to be forgotten)
- Request data portability
- Lodge a complaint with your data protection authority
If you wish to exercise any of your GDPR rights, contact us at info@magprint.ca.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
13. Contact Us
For questions or concerns about our privacy practices, please contact us:
For questions or concerns about our privacy practices, please contact us:
Media Arts & Graphics Inc.
2725 Rena Rd.
Mississauga, ON L4T 3K1
Toll-Free: 1-888-558-4035
If you're not satisfied with our response, you may also contact:
Direct Marketing Association's Committee on Ethical Business Practices
privacypromise@the-dma.org